![]() I was like, no, I need you to fix the issue on my original OS install. So then he tells me that the problem is fixed, and if I ever have a problem downloading a game, just reboot my PC into the new install of windows and use that installation to play the game. ![]() This new install of Windows can install the problematic games. Finally, after I finally am able to get him to understand what he just did, he insists I load the new install of Windows and see if I can download anything. He yells at me that it is "impossible" to have two installations of Windows on a single computer. He sounds really confused about this, and I need to explain to him what happened for like 10 minutes. He does this, and my PC reboots and now I have 2 installations of Windows 10 I need to chose between. He then says he wants to "repair" my OS by downloading an ISO and running an OS repair on it. This guy does the same thing, exact same steps I had already tried, nothing worked. 2 hours later, they elevate my case up to an "expert" windows tech. Then I got put to a windows tech rep who took control of my computer and basically did all the things the previous guy did and of course none of them worked. The guy basically had me do all the steps I had already done, and of course none of them worked. ![]() ![]() I finally called MS today, and started with the Xbox division. Such as "WSReset.exe", many PowerShell commands to clean Windows Store and download caches, making a test user with admin rights and logging in as them and trying to download the problematic games, etc etc. Searched on all the error codes I was getting, and tried like 20 different solutions. So I tried to troubleshoot this myself for the past week. It also doesn't matter what drive I try to install on. However, all the Age of Empires games, Company of Heroes, Wasteland 3, and many others will give me an error. For instance, Flight Sim, Halo:MC, Halo Wars, Drake Hollow, Disgea 4, Crusader Kings all download. It seems completely random which games will install and which won't. ![]() Others give me errors right when I try to initiate the download. I just had the longest call with Microsoft support.īasically, Windows Store will only download about 50% of the GamePass games on my PC. ![]()
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